How to chase overdue invoices UK

A practical UK workflow for chasing overdue B2B invoices.

A useful overdue-invoice process checks the facts, separates disputes, calculates what can be claimed, drafts the pack, and keeps a human review step.

Download CSV template Watch demo Preview chase pack

1. Clean the aged-debtors list.

Remove paid rows, flag disputes, and make sure invoice numbers, due dates, and amounts are complete.

2. Calculate the claim.

For qualifying B2B debts, statutory interest is 8% over Bank of England base rate, plus fixed compensation by debt value.

3. Write in stages.

Use a polite reminder first where appropriate, then a firmer statutory-interest notice, then a final notice if needed.

What SHVL adds.

SHVL is for the moment when the overdue list is no longer one email. Upload the CSV, preview the batch, and get a ZIP with editable Word letters, `.eml` email drafts, an Excel calculation log, and README.

The output stays review-first. SHVL does not send emails, post letters, act as a debt collector, or replace legal advice.

GOV.UK guidance Small Business Commissioner FAQs Clean an aged-debtors CSV Check the overdue batch Rank overdue debtors Plan the chase cadence Watch the SHVL demo

Start with a no-risk preview.

Upload the sample CSV or your own export. SHVL shows the detected invoices and estimated statutory claim before purchase.

Upload CSV and preview