Built-in reminders suit simple ledgers.
Xero sends up to five reminders and QuickBooks UK up to three. They are included in your plan and run for every customer the same way.
Most UK businesses start with the reminders built into Xero or QuickBooks. The next step is usually a dedicated tool. This page compares what each one costs and who it suits, using each vendor's own pages.
Xero sends up to five reminders and QuickBooks UK up to three. They are included in your plan and run for every customer the same way.
Different schedules per customer, promise dates, paused disputes and statements. Prices range from £19 a month to quotes for finance teams.
Xero has announced JAX payment follow-ups that adapt to each customer's payment history. It was marked coming soon at Xerocon London in July 2026.
| Tool | Price and approach | Who it suits |
|---|---|---|
| SHVL | £19 Solo or £29 Team a month. Xero, QuickBooks, FreeAgent or CSV. Approve each reminder or send automatically. | Small UK businesses and bookkeepers who want each customer chased on its own schedule. |
| Xero reminders | Included in Xero. Up to five email reminders for invoices marked as sent. | One schedule for every customer. |
| QuickBooks reminders | Included in QuickBooks Online. Up to three automatic reminders. | One schedule for every customer. |
| Xero JAX payment follow-ups | Announced, not yet launched in the UK at the time of checking. No price published. | Xero users who want reminders adapted to payment history. |
| Paidnice | From £49 a month (Essentials, 150 invoices). | Xero and QuickBooks businesses wanting late fees, SMS and a portal. |
| Kolleno | From £545 a user a month billed annually. | Finance teams at over £1M turnover. |
| Upflow | Quote only, yearly prepaid. | B2B finance teams. |
If you choose a dedicated tool, switch off the built-in reminders for the customers it chases so nobody gets two emails.
The reminders built into Xero and QuickBooks cost nothing extra. Of the dedicated tools compared here, SHVL has the lowest published price at £19 a month.
Not yet, as far as Xero's UK pages show on 28 September 2026. Xero has announced JAX payment follow-ups as coming soon.
SHVL details were checked against the live product on 28 September 2026. Sources: Xero Central, Xero blog on Xerocon London 2026, QuickBooks UK invoicing overview, Paidnice pricing, Kolleno pricing and Upflow pricing. QuickBooks' three-reminder detail was checked against its UK help article on 28 September 2026; the current overview was checked on 7 October 2026. Other sources were checked on 28 September 2026. "Not published" means we could not find it on the vendor's own pages, not that the feature is missing. Features and prices change, so check the vendor's current pages before deciding.
Connect Xero, QuickBooks or FreeAgent read-only, or import a CSV. Nothing sends until you connect a mailbox and switch reminders on.
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