Keep QuickBooks reminders for simple cases.
If three reminders and one template per step suit every customer, they are included in your plan. Keep them.
QuickBooks reminders alternative
When QuickBooks' three reminders are not enough.
QuickBooks Online UK can send three automatic reminders for invoices you have already emailed. SHVL reads QuickBooks read-only and chases each customer on its own schedule from your own mailbox. It pauses for promises, disputes and replies, and stops when QuickBooks shows the invoice paid.
Use SHVL when customers need different handling.
A gentle schedule for good payers, a firmer one for slow payers, a promise to check on Friday, a query that must pause the chase.
Avoid double chasing.
Turn QuickBooks automatic reminders off for the customers SHVL is chasing before you switch SHVL reminders on.
QuickBooks reminders and SHVL, side by side.
| Question | SHVL | QuickBooks Online reminders |
|---|---|---|
| Number of reminders | Up to ten steps, then an optional repeat until paid. | Up to three, each up to 90 days before or after the due date. |
| Different customers | Named customer groups with their own schedule, and plans suggested from each customer's payment history. | One set of reminders. Custom workflows are on the Advanced plan. |
| Before it sends | Your choice: approve each reminder with its exact wording, or let the schedule send on its own. Checks for payment, balance and recipient run before every send. | Sends automatically for emailed, unpaid invoices. No review step is described. |
| Promises and disputes | Promise dates, disputes and blockers pause or return the customer to chasing. | Not described in the reminder help article. |
| Interest and statements | Optional Late Payment Act interest line and PDF statement. | Not described in the reminder help article. |
| Cost | £19 Solo or £29 Team a month. | Included in QuickBooks Online plans. |
SHVL does not change anything in QuickBooks. It reads invoices, customers and payments, and stops chasing as soon as a payment syncs.
Common questions.
How many automatic reminders does QuickBooks UK send?
Up to three, each set up to 90 days before or after the due date, according to the QuickBooks UK help article checked on 28 September 2026.
Does SHVL write to QuickBooks?
No. The QuickBooks connection is read-only. SHVL sends reminders from your own mailbox and stops when QuickBooks shows the invoice paid.
Sources checked.
SHVL details were checked against the live product on 28 September 2026. QuickBooks reminder details were checked against its UK help article on that date. The QuickBooks UK invoicing overview, checked on 7 October 2026, confirms automatic reminders. "Not published" means we could not find it on the vendor's own pages, not that the feature is missing. Features and prices change, so check the vendor's current pages before deciding.
See it on your own overdue list.
Connect Xero, QuickBooks or FreeAgent read-only, or import a CSV. Nothing sends until you connect a mailbox and switch reminders on.
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