SHVL Credit control for one business
Start 30-day trial

SHVL writes each chase. You approve it.

Promises, PO queries and replies end up buried in your inbox. SHVL reads your invoices from Xero, QuickBooks or FreeAgent, keeps each customer's history in one place and writes the next reminder for you to approve.

This page is for the business collecting its own invoices. Accountants managing separate client organisations can use the accountant workflow.

Start managing overdue invoices See a reminder SHVL would write

30 days free, no card. Nothing sends until you connect your mailbox and switch reminders on. You approve each message unless you choose automatic sending.

44 seconds. Fictional customers and amounts.

More than 200 unread invoice emails pile up, and one customer has missed the payment date they promised. SHVL shows one collection history per customer, writes the next reminder with the missed promise in it, and waits for you to approve each one. When Xero shows Northwind paid, SHVL stops chasing them.

Compared with Xero and QuickBooks reminders.

Included with your accounting softwareBuilt-in reminders
Free
One schedule for every customerThe same timing and wording, whoever the customer is
Sends without reviewOnce switched on, reminders go out on the schedule
No memory of what the customer saidA promised date or a missing PO lives in your inbox
A fixed number of remindersUp to five in Xero and three in QuickBooks, then they stop
Often enough when customers pay on the first nudge.
Reads the same invoices, read-onlySHVL
From £19 a month
Written for each customerTone, timing and every overdue invoice for that customer in one email
Approve each message, or send on scheduleReview is the default. Switch on automatic sending when you trust the wording
Remembers promises and blockersNames a missed promise, holds a customer while a dispute or PO is sorted, stops when paid
Keeps going until paidUp to ten steps, customer groups, plans from payment history, then a repeat until paid
Statement, copies and interestAttach a PDF statement, copy accounts payable and add statutory late payment interest
For the customers who need more than one reminder.

Useful when customers pay on time, too.

Keeps invoices on trackBefore the due date
Included
A note before an invoice is due3, 7 or 14 days ahead, with the payment link. It never starts the chase
Deposits and upfront paymentsRaise the request as a draft invoice in Xero, then track it until paid
Statements in one runA PDF statement of account to every customer with an open balance
Each one follows your approval setting, like any reminder.
From the invoices and bills in XeroCash and month end
Included
Cash for the next six weeksWhen each customer is likely to pay, from how they paid before, against the bills you owe
A debtor report for your accountantInvoiced, collected, overdue by age and the largest balances on one page, emailed on the 1st
Xero stays the ledgerSHVL reads your invoices and bills and only ever creates drafts you approve in Xero
Read-only access to Xero, plus drafts you approve there.

Customers can answer without writing an email.

A link in every reminderCustomer reply page
Included
"I have already paid"Reminders pause for the working days you choose, counted from the date they paid. If nothing arrives, the next reminder says so instead of asking them to ignore it
"I will pay on a date"Recorded as a promise. No reminder goes before that date
How to payYour bank details and payment link, in every reminder, pre-due note and statement, and on the page itself
"There is a problem"Wrong amount, missing invoice or a purchase order number. Reminders pause until you answer
Works with Gmail too, which cannot read replies. Every answer lands on Today.
Without opening SHVLWhat it tells you
Included
What we foundAfter the first Xero sync: overdue now, due this week, the slowest payers and six weeks of cash
A Monday emailPaid last week, due this week, overdue now and anything waiting for approval. Amounts only, no customer names
A warning before more workWhen you invoice a customer who is already 30 days overdue or broke a promise
Days late, before and sinceYour average days late before reminders started against since, once there are enough paid invoices to say
Built from your own Xero data. The days-late figure is never estimated or shown on thin data.

Know why each invoice is waiting.

Customer recordPayment blockers
Owner and next action
01
Purchase order missingOwner: Project lead
OpenTodayReview
02
Invoice disputedOwner: Finance
Paused2 filesOpen
03
Portal submission neededOwner: Accounts
WaitingFridayOpen
A blocker pauses that customer. Clearing it returns the case for review.
Customer recordCollection history
Recorded events
01
Invoice became overdueAccounting record
12 Aug£4,200View
02
Reminder accepted by providerDelivery tracked separately
19 AugEmailView
03
Payment promise recordedCustomer said Friday
22 AugPromiseView
Microsoft replies and bounces can join the history when matched. Gmail remains send-only.

Connect the invoice records you already use.

One business workspaceInvoice data
Read-only connections
01
XeroCustomers, invoices and recorded payment state
Read-onlySyncConnect
02
QuickBooksCustomers, invoices and recorded payment state
Read-onlySyncConnect
03
FreeAgentCustomers, invoices and recorded payment state
Read-onlySyncConnect
04
Aged-debtors CSVImport a fresh export when you need it
ManualImportUpload
Nothing sends when you connect. Mailbox connection, message review and schedule activation are separate steps. When your accounting records show a customer has paid, SHVL cancels their queued reminders and notes it in their history.

Start with your overdue invoice list.

Use the 30-day no-card trial to review overdue invoices, payment blockers and reminders in one workspace.

Start managing overdue invoices Explore the fictional demo

Business-to-business invoices only. Review every message before sending.